Why are Conio’s prices different from those on other platforms/exchanges?

When you buy, sell, or convert cryptocurrency on Conio, the price you’re charged includes a spread: this is the difference between the reference market price and the actual transaction price. It’s not a separate fee—it’s already included in the price you see on the order confirmation screen.

Why is the price on Conio different from what I see on other exchanges?

Each exchange platform displays the price determined by its own internal supply and demand. Price differences between exchanges depend on trading volumes, available liquidity, and the type of market—not on operating costs. It is perfectly normal for prices to vary from one platform to another.

How does Conio calculate cryptocurrency prices?

Conio is not an exchange: it is a crypto wallet that trades directly with you, meaning you buy and sell crypto directly through Conio. Prices are calculated in real time by analyzing the order books (i.e., the “digital ledgers” where all buy and sell orders are collected) of the leading trading platforms, weighted based on the trading volumes of the past 24 hours. The price you see when confirming an order is your actual, binding price.

What is the purpose of the spread applied by Conio?

The spread serves two main purposes:

- Locking in the price for 5 minutes: This ensures stability while you review the trade details, protecting you from market fluctuations during that time.
- Covering service costs: It compensates for the execution of the trade and ensures the liquidity needed to meet market demand.

The spread never exceeds 4% of the reference price.

What is the price I see on the chart in the App?

The price shown in the chart in the Market section is an indicative average of the prices recorded on the trading platforms used by Conio. It is for informational purposes only and does not necessarily correspond to the price you will be charged when placing an order.

How long is the price I see valid before I confirm?

The transaction price is guaranteed for 5 minutes from the moment it is displayed. If you do not confirm the order within that time, you will need to repeat the process at the updated market price. Conio is not responsible for any price changes that occur in the meantime.